About us
Lietuvos draudimas is the largest insurance company with the most extensive experience in the Baltic States. As we enter the second century of our existence, we would like to thank every citizen of Lithuania for appreciating what Lietuvos draudimas has created over more than 100 years of its activity: we have come a long way and we firmly know what the customer wants and expects. Lietuvos draudimas is the largest Lithuanian non-life insurance company which controls more than a third of the country’s non-life insurance market.
For a number of years we have been valued by the Lithuanian population as the most trusted brand in the insurance sector. We are not only recognised in the insurance sector as the best insurance experts, but we are also regarded by our customers as the most objective in assessing and handling them in a simple and smooth manner with quick settlement provided. This is very important to us because insurance is a promise that once the need for help arises, help will come quickly.
Why choose us?
More than 660,000 customers
Lietuvos draudimas remains a strong market leader – in 2023, one in three people in Lithuania chose Lietuvos draudimas. We indemnify our customers for around 190 million euros of losses each year. We have a very secure capital position while maintaining a high and stable solvency ratio.
NPS rate – 72%
By focusing on customers, we are improving the quality and accessibility of our services, with an NPS rate of 72% in 2023. Our priority is digitisation: from more convenient self-service, to remote claims registration, to innovative service solutions.
100 branches nationwide
Not only each of our customers is very important to us, but also people in our company who create value for them – more than 900 Lietuvos draudimas specialists in all cities and towns of the country, in a network of nearly 100 branches.
Our mission and values
Our Mission
Our Values
Insurance products
The main products for private clients are as follow:
More information
Commercial offers
Health insurance costs
Do you have any questions?
Savas LD for your convenience!
Lietuvos draudimas customers can use the modern self-service portal Savas LD with a full English version.
Head Office
J. Basanavičiaus St. 10
01118 Vilnius
Contact us
In Lithuania: 1828
Abroad: +370 5 266 6612
E-mail: [email protected]
Opening hours of the Customer Service Centre:
Mon-Thu: 8:00 AM – 5:00 PM
Fri: 8:00 AM – 3:45 PM